All Teletrade news

In connection with the accelerated growth in the number of TeleTrade customers in Latin America, the company is expanding staff of customer support countries to improve the quality and speed of customer service. Strengthening customer support will allow processing without quality loss to the significantly greater number of client requests than ever before

In TeleTrade note that client requests and the processing speed will increase by several times, which will handle hundreds of requests every day. According to internal data TeleTrade, the most frequent clients of the company in Latin America are questions about the methods and timing of the charges on trading account and withdraw money, the conditions for obtaining bonuses and opening different types of accounts.

TeleTrade is present on the Latin American market in 2014. Since 2019 in this region, there is an intensive growth of TeleTrade clients. During the past year were more than 18 000 clients of the company in Latin America. In 2020, growth in the number of customers exceeded 60%.

TeleTrade Multilingual customer service works around the world 24/7. TeleTrade international brand was founded in 1994 and is a recognized leader in the Forex industry. Under the name TeleTrade companies are operating in Europe, Asia, Africa, and Latin America.

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Dear TeleTrade Customers!

Please note there will be changes in the trading hours of CFD instruments which will take place on August 31st - UK Summer Bank Holiday.

August 31st:

Trading hours correspond to UTC+2.

TeleTrade Support Team

Dear TeleTrade Customers!

The below developments have taken place in July and August of 2020.

On July 30th Apple Inc. (AAPL) announced a 4-for-1 stock split. Therefore:

• each share will be converted to four while the market price per share will be reduced to a quarter of the price prior to the split;
• the above adjustment will apply to trading from August 31st

On August 11th Tesla Inc. (TSLA) announced a 5-for-1 stock split. Therefore:

• each share will be converted to five while the market price per share will be reduced to one-fifth of the price prior to the split;
• the above adjustment will apply to trading from August 31st

Any positions open with the above instruments will be adjusted accordingly.

Any pending orders (buy stop, buy limit, sell stop, sell limit, buy stop limit, sell stop limit) or stop loss / take profit levels set on open orders you may have will be deleted.

Do not hesitate to contact us if you have any questions.

TeleTrade Support Team

Dear Clients!

Please note that on July 16, 2020 at 23:59 UTC + 2, new margin requirements for a number of CFDs for US Stocks come into force.

The size of margin requirements for the instruments listed below from the indicated time will be 20%.

• GM
• EBAY
• MO
• GE
• PFE
• F
• HPQ
• IP
• BUD
• RIO
• MET
• RDSb
• ITUB

We also remind you that at any time convenient for you, you can contact the TeleTrade support service and get answers regarding trading conditions.

We wish you a successful trading!

Dear Clients!

Please be advised that from 00:00 on July 10, 2020 (UTC + 2 server time) CFDs on shares of BMW, DBK, SIE, VOW3 will be switched to Close Only mode. From the indicated time, the opening of new transactions on the listed instruments will be unavailable.

We ask you to close your remaining positions on CFDs for BMW, DBK, SIE, VOW3 stocks by 00:00 on July 31, 2020 (according to the UTC + 2 server time). Transactions that remained open at 00:00 on July 31, 2020 (UTC + 2 server time), the company will be forced to close forcibly during July 31, 2020.

Changes in trading CFDs on shares of BMW, DBK, SIE, VOW3 are caused by low demand from TeleTrade customers.

Dear TeleTrade Customers!

Please note that there will be a change in the trading hours on CFD instruments that will take place on July 3, 2020 – Independence Day Holiday in the USA.

Change in Trading Sessions on CFD Instruments for Friday July 3, 2020:

Time of trading sessions - TeleTrade trading time (UTC+2)

TeleTrade wish you good trading!

Dear Clients!

Please be advised that from June 25, 2020, the margin requirements for CFDs on YNDX (Yandex NV) will be increased to 40% of the position size. TeleTrade is forced to take this step after a corresponding change in margin requirements for the specified instrument on the side of the company's counterparties.

Please note that by June 25, 2020, the balance of funds on your trading account should correspond to the new margin level for CFDs on YNDX. Also, until the new margin requirements come into force, you can reduce the volume of open positions on CFDs on YNDX. These actions will allow you to avoid Margin Call or Stop Out.

Dear clients,

Due to Whit Monday, on June 1, 2020 there will be following changes in the trading sessions of CFD instruments.

Time of trading sessions - UTC+2.

Wish you a successful trading.

TeleTrade

Dear сlients!

May 25, 2020 in the United States celebrates a national holiday - Memorial Day, traditionally a day off, including for the largest exchange platforms in America.

In this regard, the trading session schedule is adjusted for all CFDs for US stocks, ETFs, energy and metals, as well as CFDs for a number of indices.

The list of changes is given in the table:

Trading sessions correspond to UTC + 2.

TeleTrade wishes you a successful trading!